Citizen watches can be purchased using the following payment methods: Visa, Mastercard, Maestro, PayPal, Apple Pay, Klarna and Clearpay.

We understand many customers are concerned about security of their personal information and the privacy of their online transactions.

At citizenwatch.co.uk we ensure your details are kept safe by encrypting the connection between your device and our site using state-of-the-art industry standard encryption.

That means all browsing, shopping and credit card data is encrypted end-to-end to ensure safe and secure transactions on our site. To verify, click the padlock beside the URL on most browsers.

Please contact your card issuer for details on why your card was declined.

For most orders directly sent from our warehouse, your credit/debit card will be charged at any point between confirmation of your order and dispatch.

If you choose to pay by PayPal, your payment will be taken immediately.

Klarna is a pay-in-four payment plan, which splits the purchase into four equal instalments to be paid every two weeks, with the first due at checkout.

ClearPay payments are automatic instalments, made every 2 weeks.

If the transaction was rejected and the payment has left your account, please contact your card issuer for further information.

Alternatively, please contact our Citizen Customer Care Team support@citizenwatch.co.uk